Terms of service


📄 Terms & Conditions – Paw & Wick


Last updated: 25th April 2026

Welcome to Paw & Wick By accessing and using our website (pawsitivelypetsboutique.com.au), you agree to the following terms and conditions. Please read them carefully before making a purchase.


🛍️ General

 

  • This website is operated by Pawsitively Pets Boutique.
  • Throughout the site, the terms “we”, “us” and “our” refer to Pawsitively Pets Boutique.
  • By visiting our site and/or purchasing something from us, you agree to be bound by these terms.


📦 Products & Orders

 

  • All products on our site are subject to availability.
  • We reserve the right to change product descriptions, prices, and availability at any time without notice.
  • Once an order is placed, you will receive an email confirmation. This does not guarantee acceptance of your order — we may cancel an order due to product availability or payment issues.



💳 Pricing & Payments

 

  • All prices are listed in Australian Dollars (AUD) and include GST unless stated otherwise.
  • We accept secure payment through Shopify Payments, PayPal, and other trusted gateways.
  • You agree to provide accurate billing and contact information.


🚚 Shipping & Delivery

 

  • Please refer to our Shipping Policy for full details on processing times and delivery estimates.
  • Delivery times may vary depending on your location and chosen shipping method.


🔄 Returns & Refunds

 

  • We comply with the Australian Consumer Law, which guarantees your right to a refund, repair, or replacement if a product is faulty or not as described.
  • Change-of-mind returns are accepted within 30 days of delivery, provided the item is unused and in original condition.
  • See our Returns & Refund Policy for more information.



🔐 Privacy

 

  • Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal information.



❗Limitation of Liability

 

  • We do our best to ensure all information on our site is accurate and up to date.
  • We are not liable for any loss or damage that may arise from the use of our website or products, except where required by law.



⚖️ Governing Law

 

These terms are governed by the laws of Queensland, Australia. Any disputes will be handled in accordance with Australian law.


 

 

📬 Contact Us

 

If you have any questions about these Terms, please contact us:


Pawsitively Pets Boutique

✉️ petsarepampered@gmail.com

📍 Australia